Sipho Kawuta - Network & Telecommunications Specialist | It Support Engineer - Network & Telecommunications Specialist

About

Highly dedicated IT professional with proven expertise in networking, telecommunications, and system administration, aiming to leverage certified skills in Cisco routing, Python, and Xorcom PBX systems. Eager to contribute to Maximize by delivering advanced IT, VoIP, and communication solutions, enhancing operational efficiency and system reliability.

Work Experience

Network & PBX Systems Administrator

Leading IT & Telecoms Solutions

Jan 2022 - Jun 2024

Johannesburg, Gauteng, ZA

Managed and maintained robust network infrastructure, telecommunications systems, and PBX solutions to ensure seamless IT operations and reliable communication services.

Provided advanced technical support and troubleshooting for Cisco-based network infrastructure, resolving critical issues to maintain 99.9% system uptime.
Administered and optimized Xorcom PBX and VoIP communication systems, enhancing call quality and ensuring uninterrupted service for over 100 users.
Configured and deployed routing and switching protocols (Cisco CCNP level) to improve network performance, security, and scalability across multiple sites.
Developed and implemented Python scripts for network automation, streamlining routine configuration tasks and reducing manual effort by approximately 20%.
Collaborated with cross-functional teams to design and implement new network solutions, improving system efficiency and user satisfaction.

Certificates

CCNP Enterprise: Core Networking

Cisco Networking Academy

Jan 2025

PBX 5 BASIC TRAINING

Xorcom

Jan 2025

Skills

Technical Expertise

Network Infrastructure & Design
Voice over IP (VoIP)
PBX Systems
Cisco Routing
Cisco Switching
Python Programming
System Administration
Telecommunications

Professional Skills

Strong Communication
Customer Service Orientation
Team Collaboration
Time Management
Adaptability
Attention to Detail
Creative Problem Solving